You’ve likely heard the phrase: “People do business with people they trust.”
It’s tempting to believe trust comes naturally to likable people. But real trust isn’t a vibe. It’s a pattern.
A series of consistent, intentional, emotionally intelligent moments—over time—that tell someone:
- You mean what you say.
- You’ll show up.
- You care about more than the transaction.
- You’re safe to be honest with.
- You’re here for the long haul.
Trust Is the Destination of the Mindsets
Let’s revisit the mindsets through the lens of trust:
- Generosity proves you’re not self-serving.
- Intimacy shows you’re willing to be real and human.
- Intentionality ensures your actions are thoughtful, not random.
- Consistency proves you’re reliable, not fleeting.
Each one moves the relationship closer to trust.
Trust Makes Everything Easier
When trust is high:
- Conversations go deeper faster
- Feedback is easier to give and receive
- Collaboration happens more naturally
- People are more open, more loyal, more forgiving
And when trust is low? Everything becomes harder. Even the best strategy falls flat when trust isn’t present.
Tease for Part 2:
So if trust is the destination…
How do you earned it?
And even more importantly:
How do you protect it once you have it?
We’ll explore that in Part 2: Earning and Protecting Trust—Every Day.
This post is part of a Relationship Marketing Series.
- 1: Mission of Relationship Marketing, Power of Mindsets
- 2: Generosity – The Relationship Bank
- 3: Generosity – Discovering Your Currency
- 4: Intimacy – Moving the Relationship Forward
- 5: Intentionality – Relationships Don’t Build Themselves
- 6: Consistency – The Long Game of Trust
- 7: Trust Part 1- It’s Not Given, It’s Earned
- 8: Coming soon