What a great group we had yesterday! Thanks so much, Joe and PJ, for being such gracious hosts and making everyone feel so very welcome!
It was wonderful to hear all of the comments and suggestions like:
- Need to have regular meetings
- Hold people accountable
- Make sure they know what they are accountable for
- Do they know how their actions affect the process
- What is your pain point
- Understand why they are doing what they do
- Set up workflow analysis
- SOP yourself
- Set expectations
- Empower people
Thanks, Chris, for recommending Traction to the group.